Phone Support

Small Business, Professional and Enterprise plans include phone support when needed, Mon- Fri 8:30 AM – 5:30 PM Eastern. We understand some customers prefer to speak to someone to communicate their needs and we are happy to help! Give us a call if you ever need us. *Essential plan customers can get phone support, when…

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Live Chat

Professional, Advanced, and Enterprise plans include LiveChat support. LiveChat support is available Mon- Fri 8:30am-8:30pm Eastern. Our average wait time to chat with our Support staff is only 18 seconds. Our 2016 LiveChat Customer Satisfaction rating was 100% all year long! We look forward to chatting with you!

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Email and Ticket Support 24/7

Email and Ticket support is available to all plan levels (Essential, Professional, Advanced, and Enterprise) and you can create or manage your support ticket anytime from within the system or create a ticket outside the system by emailing support.

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Data Migration

Regardless of where you’re coming from, our team of Data Migration specialists will ensure that your historic staffing data finds a proper home in BrightMove. Whether it’s a database export from a popular ATS, spreadsheet exports from a CMS or simply a mass of attachments files, we’ll find a way to integrate your valuable data…

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Data Storage

BrightMove’s presence in the AWS Cloud ensures that no matter how big your company grows or how extensive your need for storage becomes, we’ll always be able to scale with you. Data Storage is important, be it candidate resumes, job profiles, client contracts or simple contact records, and it’s part of our job to ensure…

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Custom Reports

At BrightMove, we know that sometimes your reporting needs to be tailored to meet your company’s specific business requirements. BrightMove can build you custom reports if needed and we also offer Ad-Hoc reporting standard with your BrightMove subscription. When you need to build in complicated business rules, schedules, formulas or logic into a report, we…

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Business Intelligence & Analytics

When standard reporting just isn’t enough to see the trends and do the analysis of data at a very high level, we have an OData Feed available for consumption. With tools such as Microsoft Power BI, you can import your company’s data into an analytics platform and instantly gain access to business intelligence functionality. The…

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Ad Hoc

We know that regardless of how diverse our standard offerings are, you’re going to have the need to generate reports on your terms to meet your specific objectives. Our ad hoc reporting engine allows you to pick what kind of report you want and hand select the fields displayed, filters applied, groupings made and sorting preferences to…

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Standard Reports

BrightMove offers a standard suite of reports to cover a wide variety of business needs. Ranging anywhere from user activity reporting to the status of job submittals and placements. We understand that your ability to see into your organization’s work and progress is often instrumental in your business’ success. We’re always looking to update and add additional…

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BrightMatch

Imagine a time when you have a fantastic candidate but unfortunately, you do not currently have a position you can place them in. BrightMatch is a business development tool that will allow you to take that candidate, and his or her skill set, and match them up with current open jobs at over 20,000 companies.…

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