Posts Tagged ‘innovation’

VUCA World Part 5: Pillar 2 of the Light Footprint Approach

In VUCA World Part 4: Pillar 1 of the Light Footprint Approach, we began to discuss The Light Footprint Approach presented by consulting firm Roland Berger, regarding how to survive in the VUCA world. They describe the standouts as “meta-winners – firms so singular that they are game-changers in their industry.” This approach is based…

Read More

VUCA World Part 4: Pillar 1 of the Light Footprint Approach

In last week’s article, VUCA World Part 3: Hiring Critical Thinkers, we touched upon the need to hire workers who focus more on how to think, rather than what to think. These individuals are necessary to usher organizations into the new era of business, the era of VUCA (volatility, uncertainty, complexity and ambiguity). Consulting firm Roland…

Read More
customer service software