Posts Tagged ‘saas’

Human Games:  Can We Beat the Bots?

Artificial intelligence (AI) and automation are reshaping the workplace and the economy.  Can humans successfully compete? As the worldview envisioned by futurists and science fiction writers in the 1950’s and 60’s takes shape, a global economy still shaken by the Great Recession is riding the rails straight into what some call the “Second Machine Age”…

Read More
customer service software